Training Concept

We provide a range of generic skills training courses, many of which are listed below.  However we will always consult with you and design any training for your organisation to meet your specific needs. The following are some of the courses which our clients have previously enjoyed.

  • Appraisal skills
  • Assertiveness
  • Coaching skills
  • Conflict management/dealing with difficult people
  • Communication skills
  • Change management
  • Customer service
  • Delegation skills
  • Feedback skills
  • First time management: an introduction to key management skills
  • Induction training skills
  • Interviewing skills – for the interviewee and the interviewer
  • Into the workplace – skills training for those looking for employment
  • Leadership skills
  • Making meetings work
  • Negotiation skills
  • Objective setting
  • Performance management
  • Presentation skills
  • Recruiting for success
  • Team building and team development
  • Time management
  • Train the trainer